Planning
Our Travel Advisors love to plan magical vacations and that shows in what we do. We help our clients choose the best vacation destination for your travel party, we offer multiple resort and cruise ship options and we book your trip for you without any additional fees added on. We are also happy to have as much, or as little, to do with your daily activities planning as you would like. We ensure the information you have about your destination is up to date, are here to answer any questions you have and will even create customized daily itineraries for your travel party if you would like.
Reservations
Once your vacation is booked, our Travel Advisors will help you book excursions, tours, events and dining all around the world. This includes us setting early morning alarms so you don’t have to for your Disney vacations!
Yes, this means that for our Disney clients, we are on top of and up to date with all the latest news and procedures. From resort reservations to tickets to Park Reservations and dining - we have you covered.
monitoring promotions
Our Travel Advisors are constantly monitoring for promotions that can help you save money. If a promotion is not available for your vacation package at the time of booking we are consistently checking to ensure that, should one become available, it is applied to your reservation. We gladly wait on hold for you because we never want you to spend more than you have to!
No Fees!
Travel Advisors at Coasters & Castles Travel are happy to be working with a NO FEE agency! That’s right, travel destinations build the cost of using a Travel Advisor into your package. This means that when you book with the destination yourself you are missing out on the planning help, advice and ability to have your questions answered but you’re still paying for those services you are not receiving! Booking with one of Coasters & Castles Travel’s Travel Advisors means paying the same price but getting the concierge services that you deserve!
Services
About Us
Coasters & Castles Travel was founded on a love of Disney and travel. We offer complete vacation planning for Walt Disney World®, Disneyland®, Disney Cruise Line®, Adventures by Disney®, Disney's Aulani Resort & Spa® plus Universal Resorts®, Cruises, All-Inclusives and more!
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Our Travel Advisors have years of experience and stay up to date on all the latest additions. We take your trust in us very seriously and value each and every client.
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Gold Level Authorized Disney Vacation Planner 2020
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Best Online Family Travel Agency – New England, 2020
Travel & Tourism Award, hosted by LUX Life Magazine
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Travel Leaders President's Award 2019
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Check out our podcast: at Walking Down Main Street! or on YouTube.
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Frequently asked questions
How much does it cost to use a Travel Advisor?
We don't charge any fees to our clients at all! So, it really doesn't cost you anything to use one of our Travel Advisors. We get paid by our trusted travel partners, whether it be Disney, Universal, a cruise line or resort, AFTER you travel. In fact, if you don't use our services, you are paying for a service that you aren't receiving.
Do I pay your agency directly?
NEVER! Once you provide your preferred payment method, we pay the travel partner directly on your behalf. We do not and can not accept funds from you to pay for anything.
What if a Promotion gets released after I am booked?
If your reservation is eligible for a special offer or promotion, our Travel Advisors will do everything possible to apply it for you.
I booked my trip directly and now I am overwhelmed, can you help me?
We would be happy to talk to you about options for helping you plan. If it's a Disney reservation, and you booked in the last 30 days with just a deposit, we can transfer your booking to one of our expert Vacation Planners.
If Coasters & Castles books my Walt Disney World vacation, can I make my own dining and Disney Fast Pass+ reservations? For my cruise, can I make my own shore excursion reservations?
YES! Our Travel Advisors can provide as much or as little support as you need. For Walt Disney World, you can make your own Advanced Dining Reservations and Fast Pass+ reservations. For cruises, you can make your own shore excursion reservations.