top of page

Unlocking Luxury: Arrival and Departure Lounges at Montego Bay Airport

Picture this: you step off the plane and immediately feel the warmth of Montego Bay, Jamaica. But before you dive headfirst into your island adventure, there's the small matter of navigating through the bustling airport. Thankfully, there's a slice of paradise waiting for you inside the terminal: arrival lounges with services designed to whisk you away from the chaos of travel and into the lap of indulgence.

Not only are there multiple arrival lounges, but Club Mobay has a separate departure lounge as well. What if my resort provides a free arrival lounge, what are the differences? Do you need to book both arrival and departure? Is it worth the money? What are the benefits? If these are your questions, ya mon! Keep reading because you've found yourself in the right place.

The Battle of the Lounges

Let's start with the contenders. Club Mobay and Sandals Arrival Lounge are both VIP lounges situated within the Sangster International Airport in Montego Bay. Each lounge offers weary travelers a haven of relaxation and comfort, but they do so with their own unique flair.

Club Mobay: Where Luxury Meets Convenience

First up, we have Club Mobay, the epitome of Jamaican hospitality. Located in both the departure and arrival terminals of the airport, Club Mobay aims to elevate your travel experience from start to finish. There is one arrivals lounge and two departure lounges so you can choose the one closest to your gate while waiting for your flight to board.

VIP Meet and Greet is their arrivals service and costs around $50 per adult. Departure only is currently $35 or you can book both with the Bundled package.

With the Meet and Greet Arrival Service you will be greeted below the ramp upon disembarking by a representative with a personalized paddle. From there you will be escorted and expedited through Immigration and Customs then taken to the arrivals lounge.

Departure Service is not personalized like arrivals but you can access the Club Mobay Fast Track security lane to save time. Similar to TSA Pre Check you have your own dedicated security lanes which means shorter waits so you can spend more time relaxing and reminiscing about the unforgettable time you just had.

The Club Mobay lounge includes access to a plethora of amenities:

  • Plush seating

  • Complimentary Wi-Fi

  • A delectable spread of Jamaican delicacies and international cuisine

  • Full bar

  • Private shower facilities if you'd like to freshen up before you head off

Sandals Arrival Lounge: Exclusivity Redefined

On the other side, we have the Sandals Arrival Lounge, a sanctuary reserved exclusively for guests of Sandals and Beaches Resorts. Nestled within the arrivals terminal, this lounge exudes elegance and sophistication, setting the stage for an unforgettable vacation experience.

After you've collected your luggage and cleared Customs you will arrive in the Ground Transportation and Arrivals Hall. In this hall are all the arrival lounges. You'll see Club Mobay and a few other resorts but you'll be headed to the Sandals lounge. There you'll be greeted by an attendant who will ask where you are headed and check your luggage. Then it's time to relax while you wait for your resort to be called!

The lounge includes a selection of non-alcoholic beverages both hot and cold, snacks and a private bathroom. However the wait is not long! Within 15 minutes our resort was called and we were escorted outside to a shuttle. They even loaded our luggage then drove us directly to our resort.  The transfers are direct and will not stop at other resorts.

For the arrival trip we shared the shuttle with 2 other groups but some of the guests I was travelling with had a private ride so they WILL NOT make you wait! They want to get your vacation started just as much as you do! The process from touchdown to check-in really was smooth and stress-free!

Why You Should Invest in Lounge Access

Now, you might be wondering – is access to these lounges worth the investment? In a word: absolutely but there are a few things to consider.

For starters, lounges offer a respite from the hustle and bustle of the airport, allowing you to unwind in comfort and style before or after your flight. From delectable dining options to premium beverage selections, lounges provide a taste of luxury that sets the tone for your entire vacation experience.

For arrivals, if you are staying at a resort with an included lounge in my opinion that is enough and I wouldn't spend any more on the arrival meet and greet service. The lines for Customs and Immigration were not long at all. We went right thru. Plus Jamaica just rolled out a new digital C5 Immigration Form to be completed prior to arrival which was very efficient.

However if you are traveling during a busy time of the year, have a large group or children travelling with you it may be worth the investment. If you don't want to fumble with luggage and long lines then go for it! And if you are not staying at one of the resorts like Sandals that offers a complimentary arrival lounge I would 100% consider it.

I can say from experience I loved the departure service. I will be highly recommending it to any future clients traveling thru either Kingston or Montego Bay airports. I never eat much until I arrive at the airport, my appetite disappears until I'm at my gate so the included food and drinks were what did it for me! Plus the lounge was a wonderful place to relax and wait for my flight.

Additionally, the convenience of services like Fast Track at Club Mobay can shave valuable time off your travel itinerary, giving you more freedom and saving you some stress. I always stress about how much time I'll need before a flight. How long will the lines be? Are you checking a bag or not? I departed on a Monday afternoon and the airport was VERY BUSY. Many, many guests were checking bags and in line for security so I was relived when I saw the Club Mobay Fast Track lane and I flashed my confirmation!

So, whether you're savoring the flavors of Jamaica at Club Mobay or indulging in the exclusivity of the Sandals Arrival Lounge, one thing's for certain – lounge access is a game-changer for discerning travelers seeking the ultimate in comfort, convenience, and luxury.

Let Your Travel Advisor Handle the Details

Of course, navigating the world of airport lounges can be overwhelming just like choosing what resort to visit and when. Especially for those unfamiliar with the ins and outs of travel. That's where your trusted travel advisor comes in. With our expertise and insider knowledge, we can help you select the experience that best suits your needs and preferences, ensuring a seamless and unforgettable journey from start to finish.

So, the next time you find yourself jetting off to Jamaica, don't forget to treat yourself to the luxury of lounge access. Whether you're sipping cocktails at Club Mobay or basking in the VIP treatment at the Sandals Arrival Lounge, you'll be glad you invested in a slice of paradise amidst the chaos of travel.


Melissa Lenox specializes in concierge vacation planning. I cater to those who don't have time to research and plan a vacation or just don't want to do it! Where to go, when to go, daily recommendations for your trip and even assistance while you are away so the entire process is seamless and stress free.

My specialties are theme parks, all inclusive resorts and ocean cruises. I am a Gold Travel Advisor with Coasters & Castles Travel and Blog Editor of Main Street to the World.

Follow me on my pages below or contact me at mlenox@travelcnc.com to plan your next adventure!


bottom of page