The date has been released for the much anticipated Disney Genie, Disney Genie+, and Lightning Lane services in Walt Disney World. We have been anxiously awaiting the program since it was announced at D23 in 2019, and now we have the details for you.
photo credit: Disney Destinations
Available for all guests right in the My Disney Experience app, the complimentary Disney Genie service offers new features that let guests create their best Disney day. These features include a personalized itinerary creator that effortlessly and smartly maps out an entire day inspired by the things guests they love – helping them make the most of their park time so they can have more fun.
photo credit: Disney Destinations
Similar to a navigation app on a phone, Disney Genie continues to update the guest’s itinerary from morning to night as the day changes, so they can stay spontaneous and go with the flow – whether guests need a nap, encounter an unexpected rain shower or want to take a detour for a Mickey ice cream bar.
photo credit: Disney Destinations
Many of have asked about how this cool new technology works. Behind the scenes, the app is capable of magically evaluating thousands of possible itineraries in seconds – so guests don’t even have to think about it! Disney Genie puts guests at the center of the experience by prioritizing ways to:
Reduce time in lines while keeping in mind guest’s top picks
Pace the day with experiences guests will enjoy – and haven’t already done yet
Build around existing plans like dining reservations and Park Hopper® preferences
Disney Genie uses their 50+ years of knowledge and expertise in how guests visit the parks to make the experience better for everyone.
With this launch, they’ll also be introducing the Lightning Lane entrance. Available for purchase through the Disney Genie+ add-on at more than 40 attractions – or individually, “a la carte” at some of our most highly demanded attractions – the Lightning Lane entrance can save guests time waiting in line.
photo credit: Disney Destinations
Individual Lightning Lane Selections For some of the most highly demanded attractions will offer Lightning Lane entry as an "á la carte" purchase. This option will be available for all Guests—with or without Disney Genie+ service—and lets you choose a time to arrive at up to 2 attractions each day (booked one at a time).
Price Pricing and availability will vary by date, attraction and park. Be sure to check the My Disney Experience app on the day of your visit for current prices and attraction availability.
For example, the Lightning Lane entrance to Remy's Ratatouille Adventure will be $9 per person on October 19 and $11 per person on October 23. As another example, on both those dates, Lightning Lane entrance to Expedition Everest – Legend of the Forbidden Mountain will be $7 per person, while Star Wars: Rise of the Resistance will be $15 per person. Throughout the year, prices may be lower on some days and higher on other days. This option may be purchased at up to 2 different attractions each day.
How to Purchase Purchase via Disney Genie service in the My Disney Experience mobile app on the same day of your visit.
Individual selections will be available to buy via the complimentary Disney Genie service in the My Disney Experience app on the same day of your visit.
When to Select Attractions
You can purchase individual selections for up to 2 different attractions per day. Guests of a Disney Resort Hotel and Other Select Hotels: These Guests can make their first purchase starting at 7:00 AM on the day of their visit. Available to Disney Resort hotel Guests and Guests of Walt Disney World Swan and Dolphin Hotels and Shades of Green.
All Other Guests: These Guests can make their first purchase when the park opens.
As a reminder, attractions continue to offer a traditional standby queue or from time to time, a virtual queue may instead be used at select attractions, like right now at Remy’s Ratatouille Adventure.
The Guest Experience Team will also be available throughout all four theme parks to assist guests.
Disney Genie service will come at a later date for Disneyland Resort, so stay tuned for future updates! You’ve never had a friend like this.
April Botta is Co-Owner of Coasters & Castles Travel. Coasters & Castles Travel has professional travel advisors which specialize in theme park vacations, ocean and river cruises, all-inclusive resorts, fun & sun vacations and European travel.
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